Privacy Policy for Dream Land Shkodër

Last Updated: November 7, 2025

1. Introduction

Welcome to Dream Land Shkodër ("we," "us," "our"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains what information we collect, how we use it, and what rights you have in relation to it. This policy applies to all information collected through our website (dreamlandshkoder.com) and any related services, sales, or bookings.

2. What Information Do We Collect?

We collect personal information that you voluntarily provide to us when you make a booking, express an interest in obtaining information about us or our products and services, or otherwise contact us.

The personal information that we collect depends on the context of your interactions with us, and may include the following:

  • Personal Identification Information: Name, email address, phone number, and home country.
  • Booking Information: Dates of stay, accommodation type, number of guests, and any special requests.
  • Payment Data: We may collect data necessary to process your payment if you make purchases, such as your payment instrument number (such as a credit card number), and the security code associated with your payment instrument. All payment data is stored by our payment processor and you should review its privacy policies and contact the payment processor directly to respond to your questions.

We also automatically collect certain information when you visit, use, or navigate our website. This information does not reveal your specific identity but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, and other technical information. This information is primarily needed to maintain the security and operation of our website, and for our internal analytics and reporting purposes.

3. How Do We Use Your Information?

We use personal information collected via our website for a variety of business purposes described below:

  • To Fulfill and Manage Your Bookings: We use your information to process your reservation, manage payments, and communicate with you regarding your stay.
  • To Respond to Inquiries: We may use your information to respond to your inquiries and solve any potential issues you might have with the use of our services.
  • To Send Administrative Information: We may use your personal information to send you information about your booking, changes to our terms, conditions, and policies.
  • To Improve Our Services: We may use automatically collected information to understand how our website is being used and to improve the user experience.
  • For Marketing Purposes: We may use your information to send you marketing communications (like newsletters with special offers), but only if you have consented to receive them. You can opt-out of our marketing emails at any time.

4. Will Your Information Be Shared With Anyone?

We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations.

  • Payment Processors: We share payment data with our payment processors to complete transactions.
  • Booking System Providers: Our website may use a third-party booking engine. The information you provide is shared with them to facilitate the booking process.
  • Legal Obligations: We may disclose your information where we are legally required to do so in order to comply with applicable law or a governmental request.

We do not sell, rent, or trade your personal information to any third parties for their marketing purposes.

5. How Do We Keep Your Information Safe?

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. This includes using SSL technology to encrypt data transmission. However, despite our safeguards, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.

6. What Are Your Privacy Rights?

You have certain rights under applicable data protection laws. These may include the right to:

  • Request access and obtain a copy of your personal information.
  • Request rectification or erasure of your personal information.
  • Object to the processing of your personal information.

If you would like to make such a request, please contact us using the contact details provided below. We will consider and act upon any request in accordance with applicable data protection laws.

7. Use of Cookies

We may use cookies and similar tracking technologies to access or store information. A cookie is a small text file stored on your computer. Our website uses cookies for functionality (e.g., to remember your booking details) and for analytics (e.g., Google Analytics) to understand how our visitors use the site. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

8. Policy for Children

We do not knowingly solicit data from or market to children under 18 years of age. By using this website, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of the website.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by a "Last Updated" date. We encourage you to review this Privacy Policy frequently to be informed of how we are protecting your information.

10. How Can You Contact Us About This Policy?

If you have questions or comments about this policy, you may contact us via the details provided on our Contact Us page.